Weather & Cancellation Policy
We reserve the right to cancel or refuse delivery/setup of any inflatable if we determine that weather conditions are unsafe. This may include severe thunderstorms, lightning, high winds, heavy rain, or other hazardous conditions.
If we cancel your reservation due to unsafe weather conditions before delivery and setup, you will receive a full refund.
Light Rain- If only light rain or scattered showers are expected and conditions are otherwise considered safe, the customer may choose to proceed with the reservation.
Wind - we will not set up any inflatable is wind speeds exceeds 15mph.
However, once the inflatable has been delivered and/or set up, no weather-related refunds will be issued, including if weather conditions worsen later in the day.
Customer Responsibility After Setup
Once the inflatable has been delivered and set up, the customer is responsible for continuously monitoring weather conditions during the rental period.
If severe weather, lightning, strong winds, or other unsafe conditions develop:
- Immediately remove everyone from the inflatable.
- Turn off and unplug the blower.
- Do not allow anyone to use the inflatable while unsafe conditions are present.
- Follow any additional safety instructions provided by our company regarding securing or deflating the equipment.
- Do not resume use until the unsafe weather has completely passed and conditions are safe.
Safety Comes First
We reserve the right to make the final decision regarding whether conditions are safe for delivery, setup, or operation of our inflatable equipment. A reservation or payment does not require us to deliver or operate equipment when we believe conditions could create a safety hazard.
By proceeding with delivery and setup when questionable weather is forecast, the customer acknowledges and accepts the risk that weather conditions may change and that no refund will be provided after delivery/setup due to weather.